Why we collect your personal information
C J Hills Real Estate must comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and applicable AML/CTF Rules when providing certain designated real estate services.
To meet these obligations, we may need to collect, use and verify personal information to:
- establish and verify your identity and, where relevant, your authority to act for another person or entity;
- identify the ownership or control of a company, trust or other entity involved in a transaction;
- carry out checks relevant to politically exposed persons or targeted financial sanctions;
- understand the nature and purpose of a transaction or business relationship, and assess and manage relevant risks;
- conduct ongoing or enhanced customer due diligence where required; and
- meet our reporting and record-keeping obligations under the AML/CTF Act.
What personal information we may collect
The information we request will depend on the service, transaction and checks required. It may include:
- your name, date of birth, residential address and contact details;
- information from identification documents, such as a driver licence or passport;
- information about your occupation, employment or business activities;
- information confirming your authority to act for another person or entity;
- information about the ownership or control of a company, trust or other entity;
- information relevant to politically exposed person or sanctions checks;
- information about the nature and purpose of the transaction; and
- where required, information about the source of funds or source of wealth.
Some information collected for AML/CTF purposes may be sensitive information under the Privacy Act 1988 (Cth).
How we collect and verify your information
We may collect information directly from you or from someone authorised to act on your behalf. Where appropriate, we may also obtain or verify information through independent sources such as government or regulatory registers, company or trust records, property records, publicly available sources and other publicly available or commercially available information sources.
C J Hills Real Estate may use third-party technology providers to assist with aspects of its AML/CTF compliance processes. These providers may collect or process personal information on our behalf.
Who we may disclose your information to
We may disclose personal information where reasonably necessary for our AML/CTF compliance obligations, including to:
Third-party providers that assist us with identity verification, screening, AML/CTF compliance and secure information storage
Other reporting entities where permitted by law and where C J Hills Real Estate relies upon or participates in an authorised CDD arrangement;
AUSTRAC and other government, regulatory or law enforcement bodies where required or authorised by law; and our professional advisers and service providers where reasonably necessary and permitted by law
Where personal information is disclosed to an overseas recipient, we will handle that disclosure in accordance with applicable requirements under the Privacy Act 1988 (Cth). Further information about overseas access and disclosure is contained in our Privacy Policy.
What happens if you do not provide the information
The AML/CTF Act requires us to obtain certain information before we can provide particular real estate services. If you do not provide information reasonably required for us to complete our customer due diligence obligations, we may be unable to act for you, proceed with a transaction or provide the relevant service.
How we protect and retain your information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information required for AML/CTF purposes will be retained for the period required by law. We do not retain full copies of identification documents merely for the purpose of demonstrating AML/CTF compliance unless there is another lawful reason or requirement to retain the document.
Your privacy rights
Our Privacy Policy contains further information about how C J Hills Real Estate handles personal information, including how you can request access to or correction of your personal information and how you can make a privacy complaint. You can view our Privacy Policy on the C J Hills Real Estate website or contact us.
Contact us
For questions about this notice or how we handle personal information, contact Colin Hills at colin@cjhhills.com.au or 0411 190 690.