Resources

Fair Trading: 

https://www.fairtrading.nsw.gov.au/housing-and-property

We welcome your feedback – to email directly the Licensee in Charge, please do so via colin@cjhills.com.au

C J Hills Real Estate adheres to a strict complaint handing procedure, designed to ensure that all complaints are correctly identified across the business and escalated where necessary. We endeavor to handle all complaints in a timely, professional and fair manner.  

The purpose of our Complaint Handling Procedure is to:

– Ensure that complaints made by clients, customers, consumers and colleagues are correctly identified and escalated where required to the Licensee in Charge and management team;

– Ensure that best practice methods are consistently and effectively applied and that all team members understand and comply with C J Hills Real Estate’s expectations in the performance of their duties; and

– Ensure C J Hills Real Estate adheres to applicable State and Federal legislation and Industry Codes of Conduct.